1. Spot the Problem What everyone sees. Most people treat compliance as background noise. An email about a policy update. A banner about cookies. A line in your contract nobody reads. You skim it, accept it, move on. That's fine, until something goes wrong. A data leak. A charge you didn't agree to. A change to your job that nobody explained properly. Suddenly you need to know what you're actually entitled to, and you don't. 2. Find the Root What's actually happening. The problem isn't that...
25 days ago • 1 min read
1. Spot the Problem What everyone sees. Companies create things that can affect people without always understanding the information and risk sitting underneath them. A new product, software system, payment process or customer experience can touch personal data, money, intellectual property and even automated decisions. Yet the customer never thinks about whether any of this is safe. They shouldn't have to. 2. Find the Root What's actually happening. The problem isn't that companies don't have...
about 1 month ago • 1 min read
1. Spot the Problem What everyone sees. An endless, bottomless pit of laws and requirements that you have to comply with and no single central source of information. No matter the industry or the jurisdiction every business has a list of requirements that they just have to follow, regardless if the rules make sense or not. The worst part of this is not trying to prove that you're doing the best you can to ensure you're in line with the law. The worst part is not even being aware of what you...
about 2 months ago • 2 min read